Yes. As soon as your order is placed, an invoice will be sent as an attachment with your Order Confirmation email to the email address that you provide.

If you've changed your mind, you may return any product purchased from our store provided it is in its original packaging, unused, unopened and undamaged within 30 days for refund of the purchase price (you must pay the cost of return postage and refund of items purchased by voucher will be by reissue of voucher). Please contact us first to arrange a return and refund. All returns are subject to our Returns Policy, and our Website Terms and Conditions.

We work hard to dispatch orders as quickly as possible. If you need to make changes to your order, please contact our support team directly and we will endeavor to meet your requests.

No – Greentainer products are available for delivery only. We do not offer a pickup facility.

Orders made before 9am will be dispatched same day, otherwise most orders are processed and dispatched within 1 working day of the order being placed. Some exceptions apply (e.g. pre-orders, or products made to order) in which case this is highlighted on the relevant product page). Our orders are shipped and delivered on business days; public holidays are excluded. Most orders take 2-7 days for delivery, however orders to remote areas may take up to 10 days. For urgent orders, we also offer an Express Post option. For estimated delivery timeframes to your area please visit our Delivery Policy.

Greentainer offers Worldwide shipping.

• Free delivery for orders over $150
• Delivery prices vary by destination and size. See our delivery page for delivery price information. We reserve the right to charge additional shipping fees for large and commercial orders.
• All orders are shipped from nearest warehouses offering fast delivery, timely delivery updates and the option to leave at your post office if no one's home
• We reserve the right to charge additional shipping fees for large and commercial orders.

We deliver to Australian addresses. We use Australia Post for fast delivery, timely updates and the option to leave your parcel at your local Post Office or Parcel Locker if no one's home. They deliver to residential and business addresses, PO Boxes and Parcel Lockers. When shipping to a business address please ensure that you specify the business name.